chances are good that those items are popular enough to sell out once the boxes of those items hit the shelves anyway. Refusing to search the back room for one elusive item isn't going to cause the store to lose money; it's just that the $10 are going to come out of someone else's pocket.

 

Good counter-point. How did I miss that?

 

On a different note... I never even knew a customer could scan to see if there is anything "in the back". News to me. Not sure how useful that knowledge would be if you can't ask if they can get it from "the back" for you though.

Never seen that option pop-up from any of the scanners I've used. I'm sure the stocker's handhelds can do it, but figured that info was verboten to the regular customers.

Target's regular, customer-use price checkers told you if the item was in stock in the back room... although I believe they changed them now so they don't.

 

Probably because people were abusing the system... :tfevil

On a different note... I never even knew a customer could scan to see if there is anything "in the back". News to me. Not sure how useful that knowledge would be if you can't ask if they can get it from "the back" for you though.

 

I believe Target's checkers can see if stock is in back. It will not say how much.

 

Anyway, I still don't see how people think it is rude to ask if stuff is in the back? Like Devil, if somebody says "No I can't check in the back" I say "fine" and leave. It's not like I make a big deal out of it. I have nearly every movie figure that was at that Target. Knowing there are a lot of new movie figures available right now, including '08 CJ which I wanted, I just asked if they could check the back. They said no, and I left. If there is something wrong with that in anyone's eyes, then I really don't care.

 

I'm always courteous to retail staff, and asking to see stock if I am fully intending to spend money on what they pull out, is not wrong in my eyes. It's business.

CzArcher,

 

So, if working at Target is where you find your satisfaction in life, then godspeed my friend.

 

Obviously, reading comprehension isn't your strength. I have said many times before that I have ALWAYS been helped, except for two different occasions. Both of those times I walked right out without a problem. I have always been nice and respectful to the employees. Not everyone shares your infantile, stomping your feet and crying your eyes out response when someone disagrees with you.

 

I am still waiting to see how cherry picking is relevant. If I didn't get the chance to "cherry pick" out of a fresh case brought out to me by an employee, than what would be the difference if it was placed out on the floor 5 minutes later and another person bought the shortpacked item? Maybe if the employee did their job in the first place, and brought out the case I wouldn't have to ask?

 

And you are WRONG about the scanners.

 

Next time you scan an item at Target, look in the corner of the screen. It says, "IN STOCKROOM", and "yes" or "no" behind it. That means it is either in stock, or it isn't. But since I guess you can't read a simple sentence and understand it's general meaning, working a piece of sophisticated equipment like a price scanner would be too complicated for you.

 

Also, I hardly think that the employees of the toy section stand guard at the Transformers aisle and wait for an item to be sold - just to fill the section back up again at a moments notice. They restock up to 4 times a day? Usually, I see them standing by the video games, flirting with the customers or drinking a Starbucks when I approach them.

 

-If you don't understand any of that Devil Mcbean then I can't help you. HAVE A NICE DAY :wave

 

Such is the response that I would expect from you, sir. Thank you for proving my earlier point about name calling and intellectually absent responses. Unfortunately, people who have nothing intelligent to say resort to petty name calling and personal attacks to make themselves seem clever and witty.

 

Hey.... whatever makes you feel better. :roll

see i just dont get that target policy

i know the signs specifically mention "collectable" "highly sought after"

 

blah blah

 

but constitutes as a collectable??

 

i mean if i collect target bed spreads and they dont have one on the floor but it shows one in the back they wont pull it out for me???

 

i never really ask target employees anything if i see the shelf is full even though i know they have some stock in the back

 

but what boils me is that when the whole shelf is empty, no price signs for it but i know they have some and the back (because of the price checker/dcpi)

and they try to pull that bs that they cant get it coz its a ""collectable" rest assure i will request for a manager/supervisor and corporate will hear from me

 

this has nothing to do with toys in general scenarios the one above is just bad customer service nuff said

For the record, I've had people look in the back for me at every single store, every single time I have asked, except for this past weekend (in which I was told the knife story). So yeah, I guess Target employees in general don't have a problem with me asking this question. Guess it's only CzArcher. Whatever floats your boat I guess.

see i just dont get that target policy

i know the signs specifically mention "collectable" "highly sought after"

 

blah blah

 

but constitutes as a collectable??

 

i mean if i collect target bed spreads and they dont have one on the floor but it shows one in the back they wont pull it out for me???

 

i never really ask target employees anything if i see the shelf is full even though i know they have some stock in the back

 

but what boils me is that when the whole shelf is empty, no price signs for it but i know they have some and the back (because of the price checker/dcpi)

and they try to pull that bs that they cant get it coz its a ""collectable"

Because Target is'nt stupid.

Target does'nt sell 'Exclusive bed spreads'.

Unless you've worked in retail then you can't know all the problems that go on, especially with people in the toy department. Unlike 10 years ago where making the sale was the first priority, these days stores aren't afraid to think of their own best interests over the customers.

 

The way I see it, ultimately, there's always going to be a disgruntled customer who's going to get pissed off, because you don't have what he's looking for. Look at it this way; Let's say our hypothetical employee has no qualms with going into the back room. Let's also say we have three hypothetical customers; 'A,' 'B,' and 'C.' Let's say there are two cases in the back. Guy A comes in first. He asks you to check the back. You agree, and come back with the toy he's looking for, so he's happy and leaves on his merry way. Lets assume that, had you not checked, he would have gotten bent out of shape over you not even checking, but in our situation, he gets what he wants fine. Guy B is mild-mannered collector, and doesn't care either way if you have it or not. He comes in, and asks the same question. He gets his toy from the second case in the back, and leaves happy. Guy C comes in asking for the same thing. Unfortunately, by now you either know you're out, or come back from checking to inform customer C you're out. In either case, he gets mad. So the situation COULD have been that customer A got mad at you, but didn't because he got what he wanted, while customer C gets mad, because he didn't end up getting what he wanted. It's a lose-lose situation for the emplyee because in either case one guy might get mad, and one might not. You might just be prolonging the fact that SOMEBODY is going to end up unhappy.

 

I guess the point is, why not eliminate potential fact that someone is going to out of their way to be a dick, by just telling everyone "no" from the onset?

 

I'm always courteous to retail staff, and asking to see stock if I am fully intending to spend money on what they pull out, is not wrong in my eyes. It's business.

 

I think (or would hope) most of us here are. Personally, it doesn't bother me either way if a store is out of a figure or not. The way I see it is; I'm an adult. Sure I collect them, and I get disappointed if I've been looking for something for months, and can't find it, but I never ask employees if they can check the back room for me. Am I against it? Hardly. I just think that it would stop some of the very problems that are coming up in this topic (people having weapons pulled on them, or grown men acting like children over--ironically--toys is just ridiculous).

see i just dont get that target policy

i know the signs specifically mention "collectable" "highly sought after"

 

blah blah

 

but constitutes as a collectable??

 

i mean if i collect target bed spreads and they dont have one on the floor but it shows one in the back they wont pull it out for me???

 

i never really ask target employees anything if i see the shelf is full even though i know they have some stock in the back

 

but what boils me is that when the whole shelf is empty, no price signs for it but i know they have some and the back (because of the price checker/dcpi)

and they try to pull that bs that they cant get it coz its a ""collectable" rest assure i will request for a manager/supervisor and corporate will hear from me

 

this has nothing to do with toys in general scenarios the one above is just bad customer service nuff said

 

the target policy only applies to searching for a specific item. and it used to really only apply to those god awful hot wheels collectors.

If they put out a case of figures, and someone buys the shortpacked figure, the employee can't go pop open a case in the back to get you a toy. if the shelves are empty, check the peg or shelf marker for a grey dot. if it has a grey dot, it means they are out of the item, and more are on order. if there is no grey dot, ask an associate. if the team member seems rushed, leave them alone. contrary to popular belief, they do more than just stand around waiting to answer peoples questions. espescially the closing sales floor people.

if the employee still refuses to check the back, ask for a team leader. just remember, you're getting all bent out of shape over a toy. other people will remember the grown man getting bitchy in the toy aisle.

the TF movie release has created a demand for the toys. they're gonna run out.

just think back to that scene in Jingle All the Way, where Arnold asks the guy if they have any more turbo man dolls in the back, and they just laugh.

also, sometimes those little price scanners are wrong. computers aren't perfect. niether are the people who run them.

CzArcher,

 

So, if working at Target is where you find your satisfaction in life, then godspeed my friend.

 

Obviously, reading comprehension isn't your strength. I have said many times before that I have ALWAYS been helped, except for two different occasions. Both of those times I walked right out without a problem. I have always been nice and respectful to the employees. Not everyone shares your infantile, stomping your feet and crying your eyes out response when someone disagrees with you.

 

I am still waiting to see how cherry picking is relevant. If I didn't get the chance to "cherry pick" out of a fresh case brought out to me by an employee, than what would be the difference if it was placed out on the floor 5 minutes later and another person bought the shortpacked item? Maybe if the employee did their job in the first place, and brought out the case I wouldn't have to ask?

 

And you are WRONG about the scanners.

 

Next time you scan an item at Target, look in the corner of the screen. It says, "IN STOCKROOM", and "yes" or "no" behind it. That means it is either in stock, or it isn't. But since I guess you can't read a simple sentence and understand it's general meaning, working a piece of sophisticated equipment like a price scanner would be too complicated for you.

 

Also, I hardly think that the employees of the toy section stand guard at the Transformers aisle and wait for an item to be sold - just to fill the section back up again at a moments notice. They restock up to 4 times a day? Usually, I see them standing by the video games, flirting with the customers or drinking a Starbucks when I approach them.

 

-If you don't understand any of that Devil Mcbean then I can't help you. HAVE A NICE DAY :wave

 

Such is the response that I would expect from you, sir. Thank you for proving my earlier point about name calling and intellectually absent responses. Unfortunately, people who have nothing intelligent to say resort to petty name calling and personal attacks to make themselves seem clever and witty.

 

Hey.... whatever makes you feel better. :roll

...and yet your whole post is nothing BUT ridicule. So thank YOU for proving MY point about YOUR character.

#1 Like I said those price checkers are'nt always accurate.

#2 Cherry-Picking when the pegs are already filled is shiznitty,and border-line scalping.

#3 Ya the price checker is pretty complicated for me,unlike the easy to use,unsophisticated little computer device I use everyday called a PDA.

Oh, fer Powerglides sake! both of you knock it off!

 

Edit: lolz. word filter.