I'd like to hear more stories on this.
I have one an issue with this organization. Where I live, the postal service is getting rid of all mailboxes in favor of community pickup locations. You know those mail boxes sitting in front of your house that have your address on them, yeah, those are going away.
So just coming to a logical conclusion: the goal is to not deliver mail to the address, a specific address, just someplace nearby. So far I've had to pay for multiple keys because if they get lost, we're responsible for getting into their box. And if we don't have time to run out to the mailbox because of 2 year olds and bad weather, working long hours, whatever, if the community mailbox fills up then they just take all the mail and hold it and won't bring it back to our address until we claim it.
When I was a kid, there was a mailbox attached to the exterior of my house. My grandparents had mail slits in their front doors.
These changes just seem to defeat the purpose of serving the public. I mean, this is a service funded by the government that we the people are taxed to pay for. Well they aren't serving my needs, and yet, I'm still forced to pay.
If there was any way to fire the people making these calls then sign me up. If I can get more funds into the hands of smart people that want to serve the public (above the needs of a fiscal goal) then sign me up for that. It seems like that people forget that this is a service, and not a business.
The theory that organizations run better in a for-profit-model is bogus.