Well, so much for that. I called, hit the "0", which said it was going to send me to the receptionist, only to send me back to the customer service recording to leave another message. I am going to call again at their "opening time" tomorrow. Who knows, maybe they did go to the convention and did not have the forethought to include a message on their site? It just seems strange that I was charged for both my orders and only got one of them.

 

If they don't answer tomorrow I will just leave a message once a day for the next week. If I don't get a response by then, I will file to get my money back from the credit card I used. Here's to hoping I get my stuff soon though. They had some damn good prices on what I bought.

i tried them once to get tf:armada nemesis prime, i never got it and they charged me for it, when i called there they said the ups man couldn't find my address, which is some bull; cause my gf gets packages delivered by ups and they never have trouble finding the address

OK, here's my update. I just got ahold of someone in customer service. He acknowlegded that they had received my voice mail message before I even mentioned it and he said they were checking in the shipping department to see either when it (the package) got sent out so they could call/e-mail me the tracking number, or what the exact problem was (if one exists). He made it sound like I would know something by late today or early tomorrow. I specifically asked him if I would still be getting my order and he said I definitely would.

 

 

*crosses fingers*

OK, here's my update. I just got ahold of someone in customer service. He acknowlegded that they had received my voice mail message before I even mentioned it and he said they were checking in the shipping department to see either when it (the package) got sent out so they could call/e-mail me the tracking number, or what the exact problem was (if one exists). He made it sound like I would know something by late today or early tomorrow. I specifically asked him if I would still be getting my order and he said I definitely would.

 

 

*crosses fingers*

They're still ignoring my E-mails...

Yup, Help Line is open and worked...did he give you a track#?

Not yet. I hope to get one soon. Did he give you one?

nope, he said the UPS system isn't working properly...but he said my order shipped Friday(They were at OTFCC, how is that possible?)

Well, sounds like fortunately for you they gave you a little more info than me. I just wish they had been considerate enough to mention on their site that they would not be back to work until today. The whole thing sounds a little fishy to me, but as long as I get all of my order I am happy. Hopefully yours will arrive soon.

Ironically, my showed up at approximately 4:30 pm today...UPS running late or something. I doubt it was sent Friday, I don't see how it coulda gotten here so quickly..oh well, I got it.

Ironically, my showed up at approximately 4:30 pm today...UPS running late or something. I doubt it was sent Friday, I don't see how it coulda gotten here so quickly..oh well, I got it.

Well at least it all worked out for you....but I guess you might not want to shop with them again? :roll