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For a broken GDO Cliffjumper, Hasbro sent me a Generations Skullgrin. I donated Skullgrin, but I'm never going to bother with Hasbro again regarding broken toys. I'm just going to return it to the store and let them deal with it.
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there's never a guarantee they'll have your broken item in stock. I got lucky when i sent my Generations Ironhide in and got Ironhide back. But didn't fair so well with omne of my RID Trains. They sent me a different one back. I think i ended up taking the one they sent me to a store and just swapped it out. Back in the 90's, i sent an X-Force Shatterstar 2 to Toybixand got a Shatterstar 1.... that was fun.
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