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CLASSICS ONSLAUGHT MISSING PARTS OUT OF BOX


Swindlewillswindleyou

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ok..so i finally found classics onslaught last night. let the excitement commence. well after removing him from the box and transforming him into his sweet robot mode, i notice something. one of the gray peices that covers the wheel on the inside of his leg is missing. WHAT THE HELL HASBRO? after removing the other one and playing with him a bit. he is still as posable as ever. just balancing him is really hard without those two pieces. has anyone else had this problem?. i called the toys r us i bought him at to see if they had anymore but they was out. and said they wouldnt have anymore in for two weeks. should i keep him and deal with it?. or wait two weeks and go get another one seeing as i still have the receipt?

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CAPITAL LETTERS ARE LAME AND MAKE IT LOOK LIKE YOUR SHOUTING. ITS NOT GOOD ETIQUETTE TO DO IT KTHX

 

but really sorry to hear about your bad QC but just take it back and replace it and if they dont have any in stock just get store credit and wait it out

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Contact Hasbro Customer Service through their website. They can probably send you the piece you need in the mail or allow you to just exchange the figure for you that way.

 

I've had very good experiences with various toy company customer service departments that way, although I've never had to use Hasbro's.

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Contact Hasbro Customer Service through their website. They can probably send you the piece you need in the mail or allow you to just exchange the figure for you that way.

 

I've had very good experiences with various toy company customer service departments that way, although I've never had to use Hasbro's.

 

So if I called Hasbro and told them that when I bought Onslaught, all that came in the box was a gray piece that was supposed to be part of the leg and that the rest of the figure was missing, they would send me the rest of the figure?....... :tflaugh

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i had the same problem with mine, i contacted hasbro and they sent me a return lable to send it back to them, im just waiting for it in the mall.. here you go

 

http://www.hasbro.com/default.cfm?page=cs_parts

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