Help - Search - Members - Calendar
Full Version: Retailer rant
TFormers Community > Marketplace > Shoppertron > Transformers
Hellscream333
Here's the Skinny: I ordered RM Starsaber and Victory Leo from this joint. I kinda figured that my order would be back ordered but since I couldn't find it anywhere else I went for it. I spent 50$ total and was expecting it to take a month to the retailer and theng to me. What I have got is this:


Jan 13th: I place my order.

Jan 23rd: They get back to me stating that my CC # doesn't work (I input the wrong #)....okay, wish they would've gotten to me sooner (it's been ten days) I re-order and pay with paypal.

Jan 25th: They bill me and process my order.

Jan 30th: I recieve notice that my order is on backorder and will be recieved in 1 to 2 weeks. They'll send notification upon shipment. (had I known that the item wasn't in stock I would have looked elsewhere)

Feb 17th: It's past two weeks and I'm fed up. I email them to cancel my backorder.

Feb 18th: I receive an e-mail in reply to the previous stating that my order has just shipped.

Feb 20th: "I was incorrect in the stock of this order I am out of this and will get
more next week. I just spoke to my supplier. May we proceed?" ----WHAT?!!!!!!! YOU GOTTA BE FRAGGIN KIDDING!!!!!! angryfire.gif

Feb 21st: Again I ask to have my order cancelled...hug this. I'm a very patient person but this is taxing it.


At this point it has been overe a month. If I were to continue with this transaction it would take another month to get to me. Hell no!

This place suffers from horrible ship times. What they say they have in stock they indeed do not. Customer service is severely lacking and so is thier expedition of orders. In other words, they are all around a bad experience. I have not one word of praise to give them. I have already e-mailed said crackjoint and notified them of my complaints and of what I thought they could do to handle things better. This is not my first experience with them but it is certainly my last. DO NOT BUY FROM THIS PLACE!!!!!!!!! icon_sad.gif I really dislike having to say that about anyone or anything but when the shoe fits.... icon_sad.gif

On a side note; I did happen to find and buy these two toys MISB from a member on another board for 20$ less. So, at least there is somewhat of a happy ending.
Tripredacus
I wouldn't buy anything from a company with the word "joys" in the name... makes me think that place sells sex toys...
( . Y . )
I'm pretty sure there have been rants against Toys 'n Joys here before...
Agent TMan
This happened to me too. IGot sick of waiting for an item and was going to cancel my order. Magically, my item shipped out right when I sent the cancel e-mail. what a Coincidence
trench
Is that that place in Hawai'i?

I ordered something from them once, but it never got shipped. I never got charged for it, so I ended up not caring - and now I can't even remember what it was so I guess I didn't want it that bad in the first place.

redface2tf.gif optimuslaugh2.gif
Hellscream333
Yeah it is. I've heard great things about the brick and mortor store itself....but online.....well.....
Gen. Magnus
I worked with TnJ via a local anime shop (run by good friends) for some AmDriver stuff. Their ship times were horrid and their "in stock' not actually in stock is infuriating. I will never deal with Toys-n-Joys ever again.
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2008 Invision Power Services, Inc.